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Guest registration outside Italy

What InnBeds does and what remains your job in the main European countries.

Steps: 5Time: 10 minutesYou need: the rules of your local authority (police, municipality or region)

In Italy, InnBeds sends guest data to the police and prepares ISTAT statistics and tourist tax. Other countries have different rules: InnBeds collects the right data with online check-in and prepares your guest register, but you submit it to the authority yourself.

  1. Set the property country

    In Amministrazione → Strutture → Configura (Administration → Properties → Configure) choose the country: online check-in automatically asks for the data required there.

  2. Have guests complete online check-in

    The link goes out with the automatic pre-arrival messages. Guests enter the details for the whole group on their phone.

  3. Check the register

    In Adempimenti → Registro ospiti (Compliance → Guest register) you see arrivals and departures, with missing data highlighted.

  4. Print or export

    Download the register (CSV) or print the registration card for guests to sign where a signature is required.

  5. Submit to the authority

    Upload or send the data on your authority's portal within the deadline.

The main rules, country by country

Warning. These rules are up to date as of November 2026 and may change, also from region to region or municipality to municipality. Always check with your local authority. Outside Italy, InnBeds does not transmit data to the authorities.

Something not working? Write to us below or from the control panel under Assistenza (Support): we'll look at your property together.

Write to us

We usually reply within one working day. If you are already a customer, you can also write to us from the control panel (Assistenza).