Help centre › Guest registration and invoices

Electronic invoices to guests (Italy)

For properties in Italy: issuing FatturaPA invoices and credit notes.

For properties in Italy. This guide describes an Italian legal requirement. In other countries, use online check-in and the guest register: see the guide "Guest registration outside Italy".

Steps: 4Time: 1 minute per invoiceYou need: an Italian VAT number for the property

  1. Enter the tax details

    In Fatture → Dati fiscali (Invoices → Tax details) enter the property's details. You only do it once.

  2. Issue the invoice

    From the booking's account press "Emetti fattura" (Issue invoice): stay, extras and tourist tax are already filled in.

  3. Choose the customer type

    Private individual, company or foreign: the required fields change automatically.

  4. Send or hand over

    Send the XML file to the SdI via the Agenzia delle Entrate portal, or at the end of the month press "Scarica il mese" (Download the month) and give the ZIP to your accountant.

Warning. An issued invoice can't be changed. To correct it, use "Storna" (credit note) and create a new one.

Something not working? Write to us below or from the control panel under Assistenza (Support): we'll look at your property together.

More guides on guest registration and invoices

Alloggiati Web: sending guest data to the Italian policeTourist tax and ISTATGuest registration outside Italy

Write to us

We usually reply within one working day. If you are already a customer, you can also write to us from the control panel (Assistenza).