Help centre › Bookings and guests

Room planner and room assignment

Moving guests, swapping rooms, booking from the grid.

Steps: 3

The planner shows rooms and days in a single grid. Every booking gets a room automatically, choosing the one that leaves the fewest empty nights.

The things you'll do most often

  1. Move a guest

    Drag the bar onto another room. On a phone: tap the bar and choose the room.

  2. Swap two guests

    Open the booking details and choose "Scambia" (Swap).

  3. Create a booking

    Tap an empty cell: room and date are already selected.

Tip. If you move a guest to a different room type, availability on the channels updates by itself. Nothing else to do.

Something not working? Write to us below or from the control panel under Assistenza (Support): we'll look at your property together.

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We usually reply within one working day. If you are already a customer, you can also write to us from the control panel (Assistenza).